Privacy Policy

Who we are

Suggested text: Our website address is: https://caluaniechemicalsltd.com.

Privacy Policy

Caluanie Chemical Ltd (hereinafter referred to as CCM LTD is committed to protecting the privacy of our customers, website users, and other individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information.

1. Collection of Personal Information

We collect personal information from:

• Website users (e.g., name, email, phone number)
• Customers (e.g., shipping and billing information)
• Business partners and suppliers

1. Use of Personal Information

We use personal information for:

• Processing orders and transactions
• Providing customer support
• Marketing and promotional purposes
• Improving our products and services
• Compliance with legal obligations

1. Disclosure of Personal Information

We may disclose personal information to:

• Third-party service providers (e.g., shipping, payment processing)
• Business partners and suppliers
• Regulatory authorities (as required by law)

1. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined above.

6. User Rights

You have the right to:

• Access and correct personal information
• Object to processing
• Request deletion
• Opt-out of marketing communications

1. Contact

For privacy-related inquiries or concerns, please contact:

Caluanie Chemical Ltd
[Your Email]
[Phone Number]
[Your Address]

Money-Back Guarantee

At Caluanie Chemical Ltd, we strive to provide high-quality products and services. If you’re not satisfied with your purchase, we offer a money-back guarantee.

Eligibility

To be eligible for a refund:

• Products must be returned within [time frame, e.g., 30 days]
• Products must be in original packaging and condition
• Customer must provide proof of purchase

Refund Process

1. Contact our customer support team to initiate the refund process.
2. Return the product to the specified address.
3. Receive a full or partial refund (depending on the circumstances).

Exceptions

The money-back guarantee does not apply to:

• Custom orders
• Specialized or hazardous materials
• Products damaged during shipping

Changes to This Policy

We reserve the right to update this Privacy Policy and Money-Back Guarantee at any time.

Acceptance

By using our website or purchasing our products, you acknowledge that you’ve read, understood, and agree to be bound by this Privacy Policy and Money-Back Guarantee.

Disclaimer

Caluanie Chemical Ltd makes no representations or warranties regarding the accuracy or completeness of this policy.

Governing Law

This Privacy Policy and Money-Back Guarantee shall be governed by and construed in accordance with [Your Country/State] laws.

Effective Date

October 2024]

Website Terms of Use

Please also review our Website Terms of Use, which govern your use of our website.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content except our products (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.